Nicole J.
5.0
Elevate Your Leadership | Former Corporate Innovation & Strategy Executive
Studied at Spelman College
Works at KAKO
Hiring Manager
Available Monday at 3:00 PM UTC
Questions? Start chatting with this coach before you get started.
Nicole’s Leadership Development Qualifications
Coaches professionally
Experience level: Executive
70+ people coached for Leadership Development
Nicole has helped clients get into these companies:
With a rich background in leadership and innovation, I bring a wealth of experience to my role as a leadership development coach. As the CEO and Lead Coach at KAKO, I empower professionals and businesses to thrive in dynamic environments through personalized coaching and strategic guidance. My previous roles, including Global Sales Director and Global Innovation Leader at Delta Air Lines, have equipped me with the skills to lead large teams and drive transformative change. I hold an MBA in Strategy and Marketing from Emory University Goizueta Business School and an Executive Coaching Diploma, which further enhances my ability to guide clients on their leadership journeys. Let's work together to unlock your potential and achieve your highest aspirations. Reach out to start your journey of growth and success!
Nicole can help with:
Conflict Resolution
Change Management
Diversity and Inclusion
Problem Solving
Emotional Intelligence
Coaching and Mentoring
Innovation and Creativity
About Nicole
Nicole is a career coach with extensive expertise across a wide range of industries including management consulting, media/entertainment, retail, travel, and technology. With nearly 30 years of experience in esteemed organizations, she has coached professionals in navigating complex environments, forging meaningful partnerships, leading with impact, career acceleration, transitioning into new roles, and leading high performing teams. Her methods include personalized coaching sessions, insightful career assessments, and targeted goal setting. Nicole has a relaxed collaborative style and a practical approach to problem solving that works well with professionals at any career stage. She holds a bachelor’s in computer science, a MBA in strategy & marketing, and an executive coaching diploma. Enhancing Nicole's commitment to professional excellence is her passion for supporting her community, with a focus on social impact, women-owned businesses, and youth.
Why do I coach?
The common thread in my career is a passion for guiding professionals and organizations to thrive in challenging, competitive environments. I take pride in helping individuals achieve their long-term aspirations while maintaining unwavering focus and clarity on success. As a two-time breast cancer warrior, I’ve faced significant personal and professional adversity. I know firsthand the struggles of balancing life’s toughest challenges with the demands of a career and family. My journey has equipped me with deep insights into navigating toxic workplaces, overcoming chaos, and finding opportunities for growth even in the hardest times. I’ve had the privilege of coaching and mentoring many high-potential leaders, empowering them to advance their careers, achieve promotions, and unlock their full potential. To learn more about my journey and the obstacles I’ve overcome, check out my TEDx talk: https://www.ted.com/talks/nicole_jones_fear_less_innovate_more?subtitle=enhttps://www.ted.com/talks/nicole_jones_fear_less_innovate_more?subtitle=en Let’s partner together to navigate your career and life with purpose and resilience!
Work Experience
CEO, Lead Coach and Consultant
KAKO
January 2024 - Present
Hiring Manager
KAKO is a trusted career coaching and consulting company that empowers professionals to thrive in dynamic work environments. Our mission is to guide clients through uncertainty, rediscover joy, and realize their highest aspirations. Through proven coaching methodologies and profound life experiences, we guide individuals, small groups, and enterprises on journeys of self-discovery and growth. For professionals seeking direction and fulfillment, our personalized coaching sessions, insightful career assessments, and targeted goal-setting strategies pave the way for tangible progress and personal growth. We equip our clients with the tools and insights they need to excel in any circumstance. For businesses, especially small and mid-sized ones, we act as a trusted guide through the tricky business landscape. We help you create solid plans, develop strong leadership, and stay focused on your goals with confidence. We are committed to delivering tangible results and driving sustainable growth for our clients, through our coaching and consulting services. Whether you're looking to elevate your career, chart a strategic course for the future, or cultivate a culture of innovation, we have the expertise and experience to help you succeed. We're not just here to talk about change; we make it happen. With our dedication to excellence and a real passion for helping others, we invite you to join us on a journey of growth and success.
Executive Coach
Quantuvos
July 2024 - November 2024
The Latin word “quantuvos” means “choose to be your best.” At Quantuvos, that’s where we begin. We’re a professional development and coaching company that believes there is extraordinary in everyone. Our goal is to bring the benefits of executive coaching to professionals at any career level."
Global Sales Director
Delta Air Lines
July 2021 - January 2024
Hiring Manager
Appointed as leader responsible for seven 24/7 Global Sales Support contact centers, supporting Delta and joint venture corporate customers around the world. Managed $3M budget and team of 365 through 5 direct reports in overseeing the development of new programs and solutions that delivered a best-in-class customer experience and empowered customers.
Executive in Residence
MaC Venture Capital
2019 - 2022
Dedicated to supporting seed-stage technology startups who are focused on leveraging shifts in cultural trends and behaviors.
Global Innovation Leader
Delta Air Lines
September 2016 - June 2021
Hiring Manager
Transformed travel and delivered value for Delta and its customers, in a newly established role overseeing innovation and ideas. Introduced human-centered design as a core capability, and championed the strategy, long-term roadmap, and launch plan for Delta’s inaugural global innovation team. This team spearheaded the launch of AI as a service and a strategic venture initiative. My leadership resulted in multimillion-dollar expense savings, double-digit customer satisfaction growth, and award-winning innovation.
Advisory Council Member
ChooseATL
March 2017 - March 2019
Attracted next-generation talent to Atlanta and advanced the ChooseATL mission. Collaborated with 20+ council members, comprised of innovative thought leaders dedicated to propelling Atlanta on a global scale.
General Manager Digital Strategy
Delta Air Lines
November 2015 - September 2016
Hiring Manager
Deployed marketing initiatives that drove digital customer acquisition, retention, satisfaction and digital channel share. Aligned global content, partnerships, and marketing strategies to grow multi-billion dollar digital business.
Education
Spelman College
BS, Computer Science, Minor in Mathematics
Emory University Goizueta Business School
MBA, Strategy and Marketing
Emory University Goizueta Business School
Executive Coaching Diploma
Savannah College of Art and Design
Innovation Through Service Design
3 Reviews
Overall Rating
5.0
Nicole has helped clients get into these companies: