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Package Description:
This package is designed for people who want to maximize their chances of landing an offer. Through 1-on-1 expert coaching, you'll be ready to handle every part of the recruiting process from getting the interview to securing an offer. The package will be tailored to your individual needs, covering topics such as resume review, networking, interviews, company deep dives, and anything else you may need to land the offer. Some of the common coaching activities included in this package are: - Crafting standout resumes and cover letters tailored to you and your goals - Developing a personalized networking strategy - Instructional sessions on key interview strategies and best practices - Organization-specific deep dives to tailor your responses and demonstrate your knowledge - Interview debriefs and continuous improvement to refine your approach - Building a compelling personal narrative that resonates with recruiters - Personalized application timelines and milestones to keep you on track - Guidance on negotiating job offers and compensation packages
What you'll get from this package
A compelling resume tailored to your specific industry and role that effectively showcase your skills, experiences, and fit
A personalized networking strategy to connect with professionals in your target industry, secure referrals, and increase your chances of landing an interview
Mastery of key interview strategies and best practices through instructional sessions and mock interviews
Continuous feedback and improvement on all application materials
A detailed timeline and milestones to keep you on track throughout the application process
Guidance on negotiating job offers and compensation packages
Additional details
Coaching delivered via live sessions and .
Services included:
Interview Prep
Skill Building
Customer Onboarding
LinkedIn Review
Promotion Strategy
Cover Letters
Resume Review
Networking Strategy
Customer Feedback Analysis
Customer Success Strategy
Customer Relationship Management
Salary Negotiation
Customer Satisfaction
Customer Retention
Talk to a team member
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
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Offered by Mark G.
Joined January 2025
5.0
Customer Success Playbook: Optimize Engagement, Reduce Churn & Scale
🚀 Why Work With Me? With a proven track record in customer success and leadership, I bring hands-on experience from my role as Director at Mighty AI, where I helped drive strategic growth, customer engagement, and operational excellence—leading to a successful acquisition by Uber. I specialize in customer retention, team leadership, and scaling success strategies in fast-moving industries. Whether you’re an aspiring CS professional looking to break in or a leader aiming to optimize your approach, I provide real-world insights, actionable strategies, and personalized coaching to help you excel. Let’s transform challenges into opportunities and build a customer success strategy that drives real results!
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