Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
This package is designed for people who want to maximize their chances of landing an offer. Through 1-on-1 expert coaching, you'll be ready to handle every part of the recruiting process from getting the interview to securing an offer. The package will be tailored to your individual needs, covering topics such as resume review, networking, interviews, company deep dives, and anything else you may need to land the offer. Some of the common coaching activities included in this package are: - Crafting standout resumes and cover letters tailored to you and your goals - Developing a personalized networking strategy - Instructional sessions on key interview strategies and best practices - Organization-specific deep dives to tailor your responses and demonstrate your knowledge - Interview debriefs and continuous improvement to refine your approach - Building a compelling personal narrative that resonates with recruiters - Personalized application timelines and milestones to keep you on track - Guidance on negotiating job offers and compensation packages
A compelling resume tailored to your specific industry and role that effectively showcase your skills, experiences, and fit
A personalized networking strategy to connect with professionals in your target industry, secure referrals, and increase your chances of landing an interview
Mastery of key interview strategies and best practices through instructional sessions and mock interviews
Continuous feedback and improvement on all application materials
A detailed timeline and milestones to keep you on track throughout the application process
Guidance on negotiating job offers and compensation packages
Coaching delivered via live sessions and .
Services included:
Interview Prep
Skill Building
Customer Onboarding
LinkedIn Review
Promotion Strategy
Cover Letters
Resume Review
Networking Strategy
Customer Feedback Analysis
Customer Success Strategy
Customer Relationship Management
Salary Negotiation
Customer Satisfaction
Customer Retention
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
Expert coaching to elevate your skills and achieve your customer success goals.
Starting at $2,47510h+ of coaching
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $1,3065h+ of coaching
Get help with Interview Prep, Skill Building, and .
Leah also coaches for Coaching Business, Career Coaching, Management Consulting, Accounting, and Business Development & Partnerships. View all.
Joined July 2025
5.0
Customer Success Coach | Driving Trust, Retention & Strategic Impact
Customer success has been at the core of my work for over two decades. As a former Managing Director at Deloitte and now founder of my own consulting firm, I’ve led client relationships where trust, delivery, and long-term value weren’t just expected — they were non-negotiable. I was the go-to advisor for a Fortune 30 company for over 10 years, supporting them through high-stakes transformations, and consistently earning the confidence of senior leadership. I’ve also stepped into complex “moments that matter” — when projects were at risk or trust was shaken — and helped turn them into success stories. From onboarding and execution to renewal and expansion, I’ve led full-lifecycle client success strategies grounded in real delivery and relationship-building. I coach professionals who want to deepen client relationships, build strategic success plans, navigate high-pressure client interactions, and link delivery to long-term impact. My approach is pragmatic, outcome-focused, and rooted in what it actually takes to earn — and keep — a client’s trust.
10h+ of coaching