Why do I coach?

I've been so lucky throughout my journey to have supportive champions in my corner. And, having the ability to provide that foundation for those that have worked with me - seeing those I've mentored & coached grow both professionally and personally in their own way is why I do what I do - it has been the greatest joy of my career. I once had a manager tell me that my ability to manage and lead a team was my super power. It never occurred to me before that comment that I could build a business based on my drive to help others grow, but her feedback inspired me to do just that! Eighty-five percent of new managers do not receive any training prior to becoming a manager - a shocking statistic when managers have such a significant impact on overall employee happiness in the workplace. I aim to provide a resource and support to managers to make them efficient, effective and successful.

Work Experience

Consultant

Monster Consulting LLC

September 2021 - Present

• Providing coaching and mentoring services focused on supporting new people managers • Founder of boutique consulting firm supporting individuals and businesses in achieving goals and maximizing potential • Earned Professional Coaching Certificate from New York University (Dec 2023)

Director, Account Management

eBay

July 2019 - March 2023

Hiring Manager

• Led global customer success and insights teams for eBay's $1B advertising business • Recruited, hired and onboarded top talent (8 new hires) to support digital advertising campaigns for both agency and brand clients • Responsible for campaign performance and upsell opportunities to existing customers through successful achievement of client KPIs and robust reporting • Worked cross functionally to enhance internal operational process and drive efficiencies • Acted as a point of escalation for campaign issues and client concerns

Director, Strategy & Sales Planning

Sharethrough

February 2018 - June 2019

Hiring Manager

• Led global account strategy & customer success teams, responsible for supporting the entire sales cycle from proactive opportunity generation through campaign execution • Implemented best-in-class sales practices, go-to-market strategies and operational efficiencies • In partnership with CRO, served as a key liaison between our customer support and marketing teams for needed strategy, sales positioning, pricing and materials • Managed relationships with sales enablement partners, including vetting, negotiation and onboarding of vendors

Director, Sales Operations

Sharethrough

February 2017 - January 2018

Hiring Manager

• Owned the pre-sales workflow & tools to support the global advertising sales team • Managed relationships with pre-sales platforms, including vetting, negotiation and onboarding • Defined & enhanced efficiency of cross-functional pre-sales process, including media planning, RFP lifecycle and resourcing

Senior Manager, Sales Development

Sharethrough

January 2015 - January 2017

Hiring Manager

• Provided strategic direction to account teams on proactive pitches and proposal creation in response to RFPs • Hired, trained and managed global sales planning team for industry-leading native programmatic advertising platform • Implemented & trained client-facing team on process enhancements for new products & tools for campaign tracking, from initial opportunity to billing and invoicing • Identified & owned relationships with key sales enablement platform partners

Director, Account Services

Tremor Video

January 2013 - December 2014

Hiring Manager

• Led global account team for online video ad serving, analytics and programmatic buying platform • Participated in the launch of a new DSP product, acquiring beta testing partners and working closely with internal teams to provide crucial client feedback during development and rollout • Established process and best practices for onboarding ad serving and DSP customers, in both a self-service and managed-service capacity • Grew relationships with key clients, serving as online video expert during media planning and optimization • Collaborated with cross-functional teams to develop product roadmap, establish priorities and escalate issues 


Director, Marketing Services

The Walt Disney Company

December 2010 - January 2013

Hiring Manager

• Responsible for day-to-day management of creative agency of record, including key art development for all ABC primetime programming (Scandal, Grey’s Anatomy, Modern Family) • Managed both creative production and budget of all print, radio and cable paid media for all ABC primetime programming • Served as brand manager for ABC network collateral, working with all internal divisions to ensure consistent brand messaging for network creative across the Walt Disney company (home entertainment, affiliates, international, parks & resorts) • Worked with Chief Marketing Officer and executive team on all department presentations, building slides, allocating creative resources and organizing technical logistics 


Education

University of Southern California

MA, Communication Management

Pennsylvania State University

BA, Communications

New York University

Certificate in Professional Coaching

2021 - 2023