James F.
5.0
Studied at Brigham Young University
Works at Microsoft
Available tomorrow at 11:00 PM UTC
Usually responds within 2 hours
Questions? Start chatting with this coach before you get started.
About James
I have had the privilege of coaching numerous product professionals interviewing for top-tier companies like Microsoft, Meta, and Google, specifically focusing on Product Design case studies. Through personalized, in-depth coaching sessions, many of my clients have successfully landed roles at prestigious companies such as Meta, Uber, and LinkedIn. My approach is known for being highly detailed and actionable, with many clients remarking that the feedback they received from me was the most comprehensive and practical they have ever received. I am passionate about helping my clients refine their skills, build confidence, and ultimately succeed in landing their dream roles in product management.
Work Experience
Product Manager
Microsoft
May 2024 - Present
- Developed AI agent reducing time to create and release SDKs for all Azure products from weeks to under a minute - Built point-and-click web app enabling non-technical users to generate and release SDKs with public-facing documentation - Created AI bot reducing Azure DevOps PR completion time by 14%, attracting interest from Microsoft’s external users - Designed agentic workflow to analyze and correct code to meet Azure SDK acceptance criteria, growing SDK production by 1.63x; built out in-depth product roadmap to include feedback-based learning loop - Architected notification system affecting all newly hired engineers resulting in 15% decrease in time to first pull request
Product Manager
Qualtrics
September 2023 - April 2024
- Opened new product division for financial services industry, expanding market reach by 11% within one year - Instituted complex “Customer Experience Management” product integration, generating over $1 million in recurring revenue - Resolved critical data breach vulnerabilities, instrumental in securing multi-million-dollar client renewals - Practiced data-driven principles of product management with focus on moving metrics rather than shipping features
Technical Product Manager
Global Payments
May 2023 - August 2023
- Executed high-level API rollouts, including Apple Pay & Google Pay capabilities on main payment gateway - Collaborated with cross-functional teams to improve developer portal, reducing churn rate of partner integrators by 4% - Produced market-facing documentation communicating value proposition of API to customers increasing retention by 2.7% - Made/prioritized user stories & epics; quarterly planning output used by executives to create and restructure developer teams - Launched feedback loop to capture integration pain points, driving 3% reduction in support tickets, aligning with org’s KPIs
Product Manager
WeCare Insurance
January 2022 - April 2023
- Organized launch of company’s SaaS insurance management product - Designed (UX/UI) website requirements and features using Figma software leading to 40-point NPS improvement - Specialized in Go-to-Market strategy by creating ideal customer profile and identifying product-market fit - Conducted market research through 20+ hours of interviews, Fake Door testing, and A/B testing - Drove 300% upsurge in B2B engagement through strategic deployment of initiatives aimed at fostering interaction Product Development, Product Design and +13 skills
Sales Consultant
SolarVault USA: Solar Power in Utah, Idaho, and Wyoming
August 2021 - January 2022
- Sold over 500,000 dollars in solar equipment with highest closing percentage in company - Supported online advertising efforts generating weekly leads - Led and acted as primary trainer to team of numerous sales consultants, lead setters, and project managers CRM Databases, Microsoft Excel and +3 skills
James was also given offers to work at
Amazon
Comcast
Ameriprise Financial
Mutual of Omaha
nCino,
AvidXchange
Ancestry
Education
Brigham Young University
Bachelor of Science - BS, Product management
Grade: 3.9/4.0 GPA - Director's Dean's List (Top 5% academic performer) & Academic Scholarship - On-Campus Internship TA (Mentors teams in tech internships) - Graduating one semester early - Personal education includes job shadowing product managers and directors of product monthly Software Development Life Cycle (SDLC), VBA Programming and +7 skills
James was also personally admitted to
University of Utah
42 Reviews
Overall Rating
5.0
Knowledge
5.0
Value
4.8
Responsiveness
4.9
Supportiveness
5.0
James has helped clients get into these companies: