Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
This package is designed for people who want to maximize their chances of landing an offer. Through 1-on-1 expert coaching, you'll be ready to handle every part of the recruiting process from getting the interview to securing an offer. The package will be tailored to your individual needs, covering topics such as resume review, networking, interviews, company deep dives, and anything else you may need to land the offer. Some of the common coaching activities included in this package are: - Crafting standout resumes and cover letters tailored to you and your goals - Developing a personalized networking strategy - Instructional sessions on key interview strategies and best practices - Organization-specific deep dives to tailor your responses and demonstrate your knowledge - Interview debriefs and continuous improvement to refine your approach - Building a compelling personal narrative that resonates with recruiters - Personalized application timelines and milestones to keep you on track - Guidance on negotiating job offers and compensation packages
A compelling resume tailored to your specific industry and role that effectively showcase your skills, experiences, and fit
A personalized networking strategy to connect with professionals in your target industry, secure referrals, and increase your chances of landing an interview
Mastery of key interview strategies and best practices through instructional sessions and mock interviews
Continuous feedback and improvement on all application materials
A detailed timeline and milestones to keep you on track throughout the application process
Guidance on negotiating job offers and compensation packages
Coaching delivered via live sessions and .
Services included:
Interview Prep
Skill Building
LinkedIn Review
Issue Resolution
Troubleshooting
Promotion Strategy
Technical Support
Cover Letters
Resume Review
Networking Strategy
Customer Feedback Analysis
Salary Negotiation
Customer Satisfaction
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
Expert coaching to elevate your skills and achieve your customer support goals.
Starting at $62110h+ of coaching
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $3275h+ of coaching
Get help with Interview Prep, Skill Building, and .
Gina also coaches for College, Career Coaching, Business Operations & Strategy, Human Resources, and MBA. View all.
Joined August 2024
5.0
Head of Customer Ops | Ex-Oliver Wyman | Boost Your Client Satisfaction
Hi, I'm Gina! With a robust background in customer operations and business strategy, I currently lead customer operations at Majority, driving operational excellence and enhancing client satisfaction. Previously, I established the Business Operations function at Marco and served as Chief of Staff, where I tackled key organizational challenges. My experience as a Management Consultant at Oliver Wyman further honed my skills in quantitative and qualitative analysis. I am passionate about helping others excel in customer support roles, having hired and growth customer operations personnel and teams, and am here to guide you through every step of your career journey. Reach out to start transforming your customer support career today!
10h+ of coaching