Director, Product Management

Fostering a culture of community-led product development and co-design, allowing product teams to build alongside whom they’re building for 0 to 1, Product Management and +3 skills

Head of Global Product Strategy, Scaled Creator and Community Partnerships

Lead product strategy and roadmap development impacting creators and online community builders across the globe leveraging Facebook, Instagram, and WhatsApp • Built a product strategy core team of 9-12 from the ground up for 40,000+ partners across 20+ products on Facebook, Instagram, and WhatsApp platforms, providing structure and empathy to a previously uncharted domain and amidst ambiguity • Pioneered Community Partnerships efforts to provide Product teams with customer feedback through a structure of scaled reporting, iterative customer feedback panels, and executive engagements, resulting in an average of 10+ product roadmap changes/year and optimizing for product-market fit • Created new business model to pitch Community Partnerships as a product to internal stakeholders, tripling the number of product team collaborations and established Community Partnerships as a key stakeholder in building and shipping products with tactical teams and executive leadership across 5+ product themes in 6 months • Spearheaded team’s efforts to identify, ensure readiness, and activate product priorities through testing and scaling with online community partners and collaborated with product teams to shape, build, and execute product roadmaps driving Meta’s ecosystem and business growth across 20+ products • Built the first global product roadmap for the Community Partnerships Team within a month and a half by aligning with 20+ internal and external stakeholders while navigating a challenging change management scenario • Identified gaps, established ways of working for a new team, and set goals tied to topline product goals, allowing for more efficient workflows between PM, Engineering, UXR, Design, Product Marketing, and Partnerships at tactical and executive levels to drive alignment on product and content strategy/execution Strategy, Cross-functional Team Leadership and +5 skills

Product Partnerships Lead

Advocated for the voice of faith organizations to internal product teams, ensuring short and long-term product roadmaps were serving partners' needs and goals • Led Faith product team to a product idea that Faith partners couldn't wait to test and use • Spearheaded strategy for product influence across the Family of Apps, scalable beyond Faith Partnerships, to Community & Education Partnerships teams. • Created regular opportunities for product to learn deep, scalable product and market insights and drive product-market fit. • Launched 4 COVID vaccine campaigns that resulted in 57K people positively influenced towards COVID vaccines and 100+ vaccinations • Built a cross-functional team from scratch for COVID vaccine work and secured >$150K in funding Strategy, Cross-functional Team Leadership and +5 skills

Senior Product Manager | Chief of Staff

• Oversaw the overall product lifecycle, including persuading executives for development funding, influencing technical teams to build appropriate customer solutions, and driving implementation • Designed multi-year product strategy, vision, and implementation plan for a specific benefit category for CA Medicare’s 1M+ members by generating insights from market research around customer preferences, clinical literature to demonstrate improved customer health outcomes, and competitive intelligence analysis • Identified new growth opportunity to launch the first company product in a new category by serving as the link between customer needs and internal capabilities, shortening traditional launch timelines by 10-16 months despite a matrixed structure • Established communication channels between external vendors and engineering teams to ensure on-time product launches for customers and support an optimal customer experience post-launch • Facilitated strategic cross-functional initiatives with 50+ partners from all across the organization, including sales and marketing innovation initiatives and go-to-market planning, to support overall strategy for CA Medicare • Managed two direct reports and 3-5 dotted line reports (in an engagement manager capacity) on various strategic and operational initiatives to ensure CA Medicare met financial and membership targets Strategy, Executive-level Communication and +5 skills

Business consultant

• Championed innovation by integrating human-centered design as a part of bringing an outsourced surgical procedure in-house, facilitating multiple patient journey map sessions and utilizing video ethnography to design the entire process from scratch, improving patient engagement and satisfaction • Oversaw technology solution development for a care management initiative by collaborating with IT colleagues, performing due diligence on potential start-up partners, and presenting top solutions to senior leadership • Influenced and coached a team of 4 to present internal and external landscape analyses to Corporate Strategy leaders around affordability challenges for group and individual markets (stretch project) Innovation Consulting, Human-Centered Design and +3 skills

Strategy and Innovation Consultant

Persuaded executive leadership to pursue an internal innovation idea by providing structure to an undefined space via a pitch deck that included business model strategy, market trends assessment, and customer research insights Voice of the Customer, Product Marketing and +2 skills

Supply Chain

Senior Engineer

Demand Planner

Manufacturing Engineer