Carol S.

Carol S.

5.0

Elevate Your Leadership & Managerial Skills | Ex-Google Manager | DEI Lead

NYU Stern School of Business Logo

Studied at NYU Stern School of Business

Google Logo

Worked at Google

Hiring Manager

Available Monday at 5:30 PM UTC

more weeknight and weekend hours available upon request

Questions? Start chatting with this coach before you get started.

Carol’s Leadership Development Qualifications

Experience level: Manager

Carol has helped clients get into these companies:

Level Up Your Leadership Are you a high-performing individual contributor looking to transition into management? Or a current manager seeking to refine your skills and build high-impact teams? I can help. With 12 years of experience at Google, 2 at Meta, and 4 at Goldman Sachs, I've built and led diverse teams of program managers, engineering leads, strategy & operations professionals, and risk analysts. I've been in the trenches, navigating the challenges and celebrating the successes of team leadership. I understand the intricacies of managing performance, from coaching low performers to championing high-potential individuals for promotions and new opportunities. I've written recommendations, supported career growth through internal rotations and new roles, and developed effective strategies for individuals looking to make the leap into management. As your coach, I'll equip you with concrete tools and skills to excel as a leader: * Performance Management Frameworks: Learn how to set clear expectations, provide actionable feedback, and conduct effective performance reviews. * Team Building Strategies: How to interview and hire effectively to build robust, diverse, equitable teams. Discover techniques to foster collaboration, build trust, and create a high-performing team culture. * Effective Communication & Feedback Techniques: Master the art of giving and receiving feedback, conducting difficult conversations, and communicating effectively with diverse audiences. * Career Development & Mentorship: Develop strategies for coaching and mentoring your team members, identifying growth opportunities, and supporting their career aspirations. * Transitioning to Management: Learn proven strategies for successfully navigating the transition from individual contributor to manager, including how to build your network, demonstrate leadership potential, and prepare for the unique challenges of management. I've successfully transitioned from individual contributor to manager multiple times throughout my career, and I can guide you through the process, offering personalized advice and support based on your unique situation. Let's work together to unlock your leadership potential and build diverse, thriving teams!

Carol can help with:

Conflict Resolution

Change Management

Ethical Leadership

Diversity and Inclusion

Problem Solving

Emotional Intelligence

Coaching and Mentoring

Time Management

Innovation and Creativity

View all of Carol’s categories

About Carol

With over 20 years of experience at top-tier companies like Google, Facebook, and Goldman Sachs, my experience includes: * Interviewing 60+ candidates at Google, giving me unique insights into what hiring managers look for. * Reviewing 40+ promotion packets and annual reviews, providing me with a deep understanding of performance evaluation criteria. * Writing 30+ performance reviews and promotion recommendations, allowing me to craft compelling narratives that highlight individual strengths and contributions. * Speaking on career development panels about coaching your team in their careers, building your network and supporters, and leading several employee resource groups or cohorts focused on career and skill development. I've skill sets in strategy & operations, chief of staff, risk management, and data governance. I've personally guided 10+ direct reports and 30+ mentees / coachees in navigating their career paths, empowering them to achieve their professional aspirations, from being the first in their family to attend college to landing their dream roles and securing well-deserved promotions.

Why do I coach?

I'm passionate about leveraging my own career journey, which includes numerous successful pivots, to help others unlock their full potential. I want to equip others with skills and frameworks to enable them to succeed. I wish I had coaching when I was earlier in my career and this is one way I can give back!

Work Experience

Google Logo

Head of Operations

Google

January 2022 - December 2024

Hiring Manager

Manage team of program management, strategy, and engineering leads. Oversee 200 person org rhythm of business, resource management, OKRs, sales tools incubator, customer data privacy, internal access.

Google Logo

Governance Manager

Google

November 2020 - January 2022

Drove team OKR setting & tracking, vision, scope, plan. Revamped operating model and staffing of vendor team to double utilization rate and increase efficiency. Enabled and equipped sellers & support roles to understand & apply data sharing policies, scale knowledge through dedicated POCs, trainings, content. Led committees to create & modify policies for consistency across multiple product areas and orgs.

Facebook Logo

Head Of Data Protection

Facebook

September 2018 - November 2020

Started program for ensuring internal infrastructure, tools, processes keep advertiser and user data safe, secure, and private. Created and designed privacy and security controls with engineers, product managers, UI/UX designers. Led development of measurement and metrics with data engineers to visualize progress of data protection program. Created technical, business requirements and roadmap for infrastructure security framework.

Google Logo

Risk Manager

Google

May 2012 - September 2018

Hiring Manager

Business & financial risk manager across Alphabet & Google: X, Street View, Cloud, Finance, Hardware, Motorola, YouTube, Nest. People manager: Built and hired a team of FTEs, defined team vision and mission, coached junior contributors into product area leads to address demand of growing hardware and product areas. Managed cross-functional engineering and support teams to build purchasing path, systems on Motorola and Play stores.

Google Logo

Treasury Analyst

Google

September 2010 - May 2012

Created intake process for business risk assessments for all Google product and operational areas. Created project plans, cost benefit analyses, dashboards, and presentations for executive audiences.

Goldman Sachs Logo

Associate / Senior Associate

Goldman Sachs

January 2009 - August 2010

Advised deal teams and acquisition review committee on mitigating risk associated with financing and loan transactions. Performed business unit P&L analysis and presented performance drivers and opportunities for improvement to executive management.

Goldman Sachs Logo

Analyst

Goldman Sachs

September 2006 - December 2008

Maintained global relationships with insurance companies, brokers, and internal stakeholders. Analyzed risk profile and presented to boards of investment management portfolios: mutual funds and offshore hedge funds.

AIG Logo

Actuary

AIG

June 2004 - September 2006

Society of Actuaries/Casualty Actuarial Society: passed Courses 1 & 2. Analyzed workers compensation industry trends and forecasted expected profit/loss for various lines of business to be used as benchmarks for weekly presentations with management.

Carol was also given offers to work at

  • MetLife Logo

    MetLife

  • Nomura Securities Co Logo

    Nomura Securities Co

Education

Saint John's University (NY) Logo

Saint John's University (NY)

Master’s Degree, Management of Risk

2007 - 2009

Statistics & regression analysis - part time program

NYU Stern School of Business Logo

NYU Stern School of Business

Bachelor's Degree, Finance, Actuarial Science; Minor: Mathematics

2000 - 2004

Grade: Dean's Honor Roll Activities and societies: Professional Development Society (Vice President), Asian Cultural Union (Secretary)

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Overall Rating

5.0


Carol has helped clients get into these companies:

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Carol S.

Carol S.

5.0

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